Customer Service

SHIPPING POLICY

All retail orders will be shipped via USPS Priority Mail Domestic & International. Domestic priority mail typically takes 2-3 business days to arrive once shipped. International priority mail may take up to three weeks to arrive once shipped.

Most items are shipped within 24-72 hours from our Florida location (shipping only occurs on weekdays Mon-Fri). If an order is not shipped within 5 working days of when the order was placed, you will usually be notified of the expected shipping date. You may cancel your order at any time prior to shipment.

RETURNS POLICY

Unused and unopened merchandise must be returned within 30 days for a full refund. Regenepure will provide the purchaser with a shipping label and shipping costs will be deducted from the refund. Please include a copy of your order confirmation with your return package. To ensure the full value is received be sure to request "tracking". Returns lost in return shipping will not be refunded. After returns are received, your return will be processed. For specific cases, please contact us at customerservice@regenepure.com

PRIVACY POLICY

What information do we collect? 

We collect information from you when you place an order or subscribe to our newsletter. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways:
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.


How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies? 

We do not use cookies.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance 

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions 

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at: will fill in once it's up

Your Consent 

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy 

If we decide to change our privacy policy, we will update the Privacy Policy modification date below. 

This policy was last modified on 8/15/2014

Contacting Us 

If there are any questions regarding this privacy policy you may contact us using the information below. 

3148 W Pembroke Rd.
Hallandale, FL 33009
USA
customerservice@regenepure.com

TERMS OF SERVICE

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Regenepure's&Salonceutical's relationship with you in relation to this website. The term 'Regenepure', 'Salonceuticals' or 'us' or 'we' refers to the owner of the website whose registered office is 3148 W. Pembroke Rd. Hallandale, Florida 33009. The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Regenepure's or Salonceuticals' prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.